Suite 11 at The Marketplace Suites

“Good place! It's clean, modern and has great/quiet AC. The bed is comfortable, the WiFi works well and overall it was a good experience. We rented a car and the ample free parking was very useful. It's about a 15 minute walk to main beach bars, restaurants and national park visitor center. The only downside is noise but that's only during the morning.”

“Clean place A lot of instructions to read On top of a market which was very noisy around 6 or 7 am on a Saturday morning as they were loading up shopping carts downstairs.”

“Had the best time! Will book again”

“While the interior of this room is modern and nice for the price, I probably wouldn't choose to stay here again. This is a renovated old office suite. The floor is concrete with a thin carpet on top. The window looks out to a hallway and there's a metal privacy wall in front of the window in the hall. So essentially it's a windowless room. Since the shopping complex has an open center it was VERY noisy. The walls must have been very thin for all we could hear. When we checked in we were coming from the beach and racing to shower and get to dinner for sunset. Unfortunately there was no hot water so we had to take cold showers. After I called they had it fixed quickly (~30 min) but we were already gone by then. When we returned that night the generator for the building kept turning on and off and every time it did an ear splitting alarm would sound and the safety lights in our room would turn on. We stood outside for ~15 min. until it got fixed. Walkable to town. Comfy bed. Easy parking”

“Was a fantastic place. Would definitely go back again!”

“Overall, we were pleased with our stay in Suite 11. The room is updated and cute. Exactly as pictured. The check in process was super simple. Plenty of parking. There is fee for fresh towels/maid services. The Marketplace is a great location. Many amenities located within the building (grocery store, deli, bank, ect). Also, it is a fairly walkable location to get to Cruz Bay. That being said it can get pretty noisy, but expected based on other reviews. The host was great! Very responsive with clear communication/instructions. We appreciated all of the help. The only complaint was the cleanliness of our room. We noticed some spots on the floor, couch, and decorative pillows that needed some attention. However, the bed and bathroom were clean.”

“Easy 12 minute walk into town if you don't have a car. Location is can be noisy in the early morning and evening with maintenance cleaning the Marketplace.”

“Our stay was enjoyable at Marketplace Suites. I read the reviews prior to booking and I have to agree with a few of them. The noise here is a bit of a problem. You can hear everything outside your door and inside the suite. I was able to tell the last night that our neighbors were watching Moana. We used a sound machine to help drown out the noise but the first night we did not do that and we could hear everything outside the room. The only real issues were the noise and I wish there was an opportunity to get towels swapped out for clean ones. I noticed the 2nd to last day that there was an option to have laundry done but at a cost. We were there for a week and I just wanted one more pair of clean towels. Overall it was a great place to stay, it was walkable, and right above Starfish Market (local grocery store), a pharmacy, and a coffeeshop. We walked to and from dinner majority of the nights and I loved that aspect. The room was clean and the room was exactly as pictured.”

“Overall it is great. Communicate well and respond promptly.”

“Great location close to everything. Very easy to find/check in. The host was beyond helpful and was easy to communicate with. It was our second time staying here and we would come again!”

“Description is accurate. Very clean and updated. Nice bathroom. 10minute walk to town. Beach towels included. No windows & no view but very comfortable with easy parking. Good value for STJ. A place to sleep and rest comfortably.”

“Great location for folks looking for a business travel destination.”

“great location close to Cruz Bay!”

“This is not a place you would likely walk to/from downtown Cruz Bay, but taxis readily available. We walked it with our luggage from the ferry, but wouldn’t recommend. We rented a car and parking was plentiful along the rail in the back parking lot with placard provided. Bed comfortable, AC great, unit clean, plenty of towels, refrigerator and large freezer to store ice, felt super safe. Biggest advantage was awesome grocery store on bottom level(ice available 10# $4, you need your own boxes or bags), Chelsea Drug Store on 2nd level (pool noodles/sun screen), Sam & Jacks deli on 3rd level just outside your doorstep (we had breakfast there everyday we stayed, open 8am, they were incredibly friendly, open air tables for eating. They have amazing breakfast and lunch sandwiches, single beer/pop/water/chips/deli salads/desserts). Entire building is quiet after grocery store closes at 8pm.”

“Stayed 3/7-3/12/24 The suite is exactly what it says it is! It was perfect for the two of us! Easily walkable to Cruz Bay which is exactly what we were hoping for. We even walked down to the people ferry with luggage the morning we had to leave! It can get noisy but it was never loud enough that we were bothered or unable to sleep. We would definitely stay here again. Sam and Jack’s Deli is literally outside of the suite and has DELICIOUS lunch and breakfast sandwiches. They also have adult beverages if needed! There is also a grocery store conveniently located right below the suites! And a coffee shop that serves Gelato if you want a sweet treat!”

“I was surprised to find that the room was in a market, but everything on the island is completely different than what I expected. There wasn’t a window with any sort of view. The window was covered for privacy, yet the bottom half had no glass so it was VERY noisy every morning. The room was very nice and clean which is most important. Over all our stay was wonderful.”

“Great location! minutes of waking to town, small grocery shop down stairs which was really conventional. We loved the room definitely we will be staying again.”

“We love staying at this location. It’s close enough to walk to restaurants and activities in Cruz Bay and is located just above a fully stocked market. Can’t ask for much better than that!”

“Great location. We were able to walk into town instead of having to deal with parking in town. Great place and very clean.”

“While affordable compared to other St John locations the actual location was not ideal. The unit was very nice with a grocery store and small shops located within the facility but it was a decent walk to town where all the shopping, restaurants, and taxis are located.”

“Had a wonderful time at Suite 11. Clean, spacious, modern with everything you need from coffee machine, toaster to beach towels for two. Conveniently located near the center of St John right by the ferry, shopping and restaurants. Below is a supermarket which was really convenient and next door is a wonderful deli with lots of food options for breakfast and lunch. The apartment is located in an atrium style building and it is not soundproof. You will hear the patrons talking, shopping carts, dogs barking, birds chirping bright and early- but that didn’t bother us as we came to explore- not sleep in. Overall would highly recommend.”

“Lovely unit, very convenient location”

“Over all very happy with the place and our stay. Super convenient location and amazing shoppes in the center. The room was exactly as described, very new and sharp looking. We had a wonderful stay, due in large part to this amazing location. Highly recommend.”

“Extremely convenient. 10 minute walk to Cruz Bay. Very quiet after 4:30pm. I felt safe and secure with the 24-hour building security there walking around. Very clean and ultra modern! I would recommend for solo, couples, business travel.”

“The unit looked exactly like the photos, they are not mis representing the rooms at all. It should be known by any who rent here, there is no view from the room. No balcony to sit and enjoy an evening beverage. They make no mention of one, so again they have not mis represented anything. You are located at the Marketplace, this will be where you return to sleep, not spend time. The marketplace has some good offerings, a great grocery store, a truly good deli right next door, a drug store, and some other small shops. It’s noisy in the morning, you will hear shopping carts getting returned, you will hear the morning maintenance crew arrive and talk, you will hear anything that occurs in the center atrium of the building. There was a fire alarm that occurred at 2am, it seemed to be falsely triggered by the attached office building. The maintenance needs some improvement, shower knobs that freely turn with no operation, and the drain runs slow.”

“Great price for St John. Large and clean room. Great deli next door. Only 5-10 minute walk to Cruz Bay.”